Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out contact forms or request information about our services
• Schedule consultations or medical appointments
• Subscribe to our newsletter or communications
• Communicate with us via phone, email, or chat

Types of Information:

• Personal identification information (name, email address, phone number)
• Medical information relevant to your treatment inquiries
• Travel and accommodation preferences
• Payment information when booking services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our health tourism services
• Process and manage your medical tourism arrangements
• Communicate with you about appointments, treatments, and services
• Send you relevant information about our medical services and facilities
• Comply with legal obligations and medical regulations
• Protect the rights and safety of our patients and staff

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Medical Providers: With hospitals, clinics, and medical professionals involved in your care
• Service Providers: With third-party service providers who assist us in providing our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information
• Objection: Object to the processing of your personal information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

6. International Data Transfers

As a health tourism company operating internationally, we may transfer your personal information to countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and include appropriate safeguards.

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical information may be retained for longer periods as required by healthcare regulations.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.